Qwen App Launches Cainiao AI Agent for Parcel Shipping

Recently, the Qwen app launched Cainiao's AI agent, enabling users to submit parcel delivery requests through this feature. The system then recommends shipping options and courier companies based on factors such as item type, price preference, and preferred pickup time. For example, if a user inputs, "I need to send clothes to Shanghai—cheaper option, pickup today," the AI agent will suggest an economy shipping service and the most cost-effective courier. For bulky-item requests like "Send a mattress to Wuhan," it can recommend carriers specializing in large-item deliveries. Additionally, the AI agent can automatically fill in sender and recipient details by analyzing keywords from the user's contacts and past shipping records.