China Insurance Association Releases "Guidelines for Auto Insurance Underwriting and Claims Handling (2026 Edition)"

The Insurance Association of China (IAC) officially issued the "Guidelines for Motor Insurance Underwriting and Claims Handling (2026 Edition)" in 2026. The revision process was led by the IAC, which established a dedicated working group to conduct multiple rounds of research and extensively solicit feedback from across the industry. The updated guidelines strictly implement the requirements set forth by the National Financial Regulatory Administration regarding standardizing motor insurance operations and strengthening consumer rights protection. They are based on systematic research incorporating recent industry operational data, representative complaint and dispute cases, and regulatory requirements. The Guidelines clarify standardized procedures for personal injury compensation, improve mechanisms for resolving disputes, and establish uniform operational standards for underwriting and claims handling processes.