AITO Announces Service Upgrade: Free Basic Maintenance if Over 45 Minutes, Lifetime Paint Repair Warranty

On September 16, 2026, Kang Bo, Director and Vice President of Seres Group, announced a comprehensive upgrade of Aito's service offerings. In terms of maintenance efficiency and quality commitments, Aito has set a 45-minute service time limit for basic maintenance—any service exceeding this duration will be free of charge. Additionally, Aito has launched paint rejuvenation services during morning and evening commuting hours and implemented a lifetime warranty policy for paint repairs: once a user completes a paint repair, the repaired area is covered by a lifetime warranty. Furthermore, Aito has rolled out its AI Cloud Smart Inspection service, currently in pilot operation in Beijing, Chengdu, Chongqing, Shanghai, and Shenzhen. Each vehicle now receives a dedicated “one-car-one-file” digital profile, enabling owners to monitor their vehicle’s maintenance progress and inspection status in real time. Regarding in-store experience and value-added benefits, Aito provides maintenance customers with complimentary off-peak car washes, free windshield washer fluid refills, premium dining options, and free charging during service visits. The brand has also introduced a “Share with Family & Friends” benefit, allowing users to share service privileges with loved ones. Its Starlight Service enables same-day booking and offers door-to-door vehicle pickup and delivery.