AITO Auto States No "Airbag Recall," Warns Users Against Scam Text Messages

On November 6, 2026, the AITO auto account "AITO Truth Detectives" posted that recently some users had received text messages sent by criminals under the guise of "AITO." The messages falsely claimed that the vehicles were involved in an airbag recall, urged users to complete relevant procedures within a specified time through the website links and QR codes attached to the messages, and coerced them into taking action with rhetoric such as "canceling warranty services." AITO stated in the post that there is no so-called "airbag recall" matter, and that the relevant text messages are not official AITO notifications. AITO said that if users encounter questionable service notices, they can call AITO's official 400 hotline for consultation and verification; if they suffer financial losses, they should retain evidence such as text messages and chat records and report the matter to the police promptly. AITO will take legal measures to hold relevant parties legally accountable for acts that impersonate AITO and infringe on users' rights and interests. In addition to AITO, automakers such as Li Auto, Volkswagen China, and BMW China have also issued similar statements.