Chery Auto Warns of Scammers Using Its Name to Send Fake "Recall Notices"

On November 12, Chery Automobile stated via its official Weibo post that recently, criminals have been impersonating the names of various brands under Chery (some impersonating regulatory authorities) to send fake "recall notices" with links or QR codes to car owners, inducing users to fill in personal information, bank card numbers, and verification codes. Chery Automobile stated that official recalls are only delivered through channels such as text messages, registered mail, phone calls, or authorized service providers, and will not include any links or QR codes; recall repairs are completely free of charge, and no one will be asked for bank card numbers, passwords, or verification codes. Official recall information is subject to the filing and public announcement by the State Administration for Market Regulation. Consumers can enter their vehicle identification number on the website of the Defective Product Recall Technology Center (www.samrdprc.org.cn) to check, or call Chery's 24-hour service hotline at 400-883-8888, or verify through the Chery Automobile App or authorized service providers. If personal information has been leaked or financial losses have been suffered, individuals should contact their bank to report the loss and call 110 to report to the police. Chery Automobile stated that it will report fraudulent activities conducted in its name to the authorities in accordance with the law and reserves the right to pursue legal liability against the relevant responsible parties.