Woman Orders Tires Matching Original Specs—Gets Wrong Size

A mother of three encountered a bizarre issue after replacing her car tires at a dealership: just five minutes after the new tires were installed, she noticed unusual noises and abnormal handling. She stated that she had provided the tire specifications exactly as printed on her old tires, but the dealership insisted she had given them the wrong size. Video footage clearly shows the newly installed tires sitting extremely close to the wheel arches—nearly rubbing against the body—indicating they were clearly incompatible with her vehicle model. Although some online commenters blamed the owner, she emphasized that she had double-checked the correct specifications using both the sidewall markings on the old tires and the label on the driver’s door jamb. Ultimately, the dealership agreed to replace the tires with the correct ones at no cost. Experts advise that when purchasing tires, consumers should cross-reference the vehicle owner’s manual, the door jamb label, and the tire sidewall information—and preferably use the official brand website’s vehicle-fitment tool—to avoid similar issues.